Plans and billing

Everything that makes a show work is on the free plan. What the paid plans add is the parts your audience sees.

Free

200 listeners

Your public page and the live meter, unlimited shows and segments, polls, and show notes — with a week of analytics history. No card.

Starter

200 listeners

Everything above, plus roll call, listener suggestions, live video and chat, your logo on your page, and your full analytics history. It is also where sponsor ads and stream overlays first appear — one of each, to build and preview.

Pro

800 listeners

Everything in Starter, plus custom colors and your own gauge ramp, a stream overlay you can put on air, and up to two sponsor ads running at once.

Studio

Unlimited listeners

Everything in Pro, plus unlimited sponsor placements and their click analytics, unlimited overlays, priority support, and early access to new features.

Current prices are on the pricing page, which also compares the four plans side by side and answers the questions people ask before paying. Inside the app they are on the pricing table itself — open Settings → Plan or any Upgrade button. Every paid plan bills monthly or yearly, and the yearly price is shown beside the monthly one so you can compare before choosing.

Every paid plan starts with a 14-day free trial. You enter a card to begin it, nothing is charged until the trial ends, and cancelling before then costs nothing.

You can start one before you have an account at all. Pick a plan on the pricing page and the whole thing happens in one dialog, on that page: sign in with Google or create an account with an email and a password, choose the page name your audience will use, then enter a card. Setup carries on afterwards with those two questions already answered — and with the plan step gone, because you have just answered it.

• The trial is per account, not per plan. Starting one on Starter and switching to Pro does not restart it, and a second subscription after a cancellation begins billing straight away.
• Closing the form partway through leaves no trace. Your plan is not created until your card is safely on file, so an abandoned checkout does not quietly start a trial or use one up.
• No card, no charge — and no surprise. If the card is removed before the trial ends, the subscription simply stops rather than failing repeatedly.
• Everything is live during the trial. A trial is not a limited preview: roll call runs, overlays go on air, and the shows you run in it keep their standings afterwards.

Every locked panel carries its own Upgrade button, and it opens checkout on the page you were already on. Pick a plan and a short card form appears — card number, expiry, security code and postal code, with your email already filled in, and Apple Pay or Google Pay above them if your device has one. Enter it, and the dialog confirms your plan and closes itself. The panel behind it is already working: no reload, and nothing to wait for.

• Changing tier is one step. Moving up a plan happens in place and is prorated — there is no second checkout, and no gap where a feature stops working. From the second show onwards it is usually one click, because your card is already on file.
• Cards, invoices and cancelling live with our payment provider. The Manage billingbutton on Settings → Plan opens their portal, which is where receipts, VAT details and the cancel control are. The card form is ours, but the fields inside it are Stripe's — HeatCheck never sees or stores your card number.

Locked features keep their place. The panel, its title and its position on your dashboard stay exactly where they are, and only the controls are replaced by a line saying what the feature does and one button. Nothing is hidden, so nothing is a surprise later.

Ads and overlays work differently on purpose

You can build, edit and preview a sponsor placement or a stream overlay on any paid plan. Neither is judgeable from a screenshot, so the builder stays open and the paid step is putting it in front of people. Neither is part of the free plan at all — free covers running the show itself, and these two are the tools for what happens around it.

Sponsor placements

Starter gives you one to design and preview. The activation switch — the one that puts a sponsor on your live page — is the Pro step, and how many run at once is what Pro and Studio differ on. There are no sponsor placements on the free plan.

Stream overlays

Starter gives you one to build, arrange, preview at full size and edit as much as you like; the free plan has none. The browser-source URL is the Pro step: below Pro an overlay has no address to copy, so there is nothing to paste into OBS, Streamlabs or Streamyard. Upgrade and the URL appears immediately. Pro addresses one overlay and Studio every one you build — see Stream overlays.

Every plan holds a number of listeners at the same time — 200 on Free and Starter, 800 on Pro, and no limit at all on Studio. It is a count of the room right now, not of the whole show, so a hundred people arriving as another hundred leave never touches it.

• Your dashboard warns you before it matters. On a plan with a limit, a line appears above your controls at about four-fifths full, with the count, the limit, and an Upgrade button. On Studio there is nothing to warn about, so nothing appears.
• Nobody is thrown out. Listeners past the limit keep your page open and see the meter; they simply cannot vote yet, and are let in the moment a place appears. Nothing on their screen mentions your plan.
• Upgrading takes effect immediately, mid-show. Everyone waiting is let in within a second or so, without you ending the show, reloading anything, or asking them to refresh.
• A downgrade waits for your next show. A plan that changes while you are on air never shrinks the room you are already in.

Downgrading and cancelling are never destructive. Your branding, your ads, your overlays and every saved setting stay exactly as you left them — they are simply not served to an audience until the plan comes back, and everything returns as it was the moment it does.

• A failed payment does not switch your show off. Cards fail for days before anything is final, and most retries succeed, so your features keep running while that plays out. You will see a notice on Settings → Plan.
• A show already live keeps running. Roll call and listener suggestions are set up when you go live, so a plan that ends mid-show does not pull them out from under your audience.
• Nothing is deleted. Roll-call standings, points, badges and past analytics all survive a lapse. Analytics simply shows the free plan’s window again, and says so above the figures.
• Extra ads and overlays stay in your library. If you built more than your new plan runs, none of them are removed — the plan decides how many go on air, oldest overlay first, and the rest are waiting when you upgrade again.